Help



Purchasing an e-learning Course

To get started you need to create a member account with us .

We have three types of memberships:

  • Individual

  • Corporate Account: to be used if you are creating an account on behalf of your organization/ department . This will enable you to purchase Volume licenses for your employees to pursue our courses.

  • Corporate Member: to be used if you are part of a Corporate Account where your HR department has purchased a course on your behalf. In order to sign up as a Corporate Member, you would need your Corporate ID. Contact your HR Head for the same.


So here’s how you proceed...

  1. Register as a New User if you don’t have an account.

  2. Once you successfully complete the registration form and provide us your email Id, your member ID and password will be emailed to you.

  3. Login to the site using your member ID and password

  4. Browse through the various Course Categories on our home page, or go to the Training Tab and click on the course title of your choice. The course objective list and demo can be viewed to help you decide

  5. If you would like to purchase the course, then click on the link ‘Add to Cart’ and choose between Individual license or Corporate licence.


  1. If you chose Individual license [ensure that you have logged in]

    1. Fill up the Purchase order form

    2. You can pay through Cheque or NEFT , mention the required details on the Purchase order form, and select Submit

    3. Once we receive your payment and PO , we will activate your course and send you a confirmation and Unique course key via email. Usually this takes 2-3 working days.

    4. You can now login , and access your course from My Courses dash board

    5. Key in your course key and get started


  1. If you chose Volume license [ensure that you have logged in with your corporate account]


  1. Let us know the requirement in terms of number of licenses required and submit it

  2. We will get in touch with you for a discussion

  3. Post our discussion , You can pay through DD or NEFT and send us an email to jollyr@cholams.murugappa.com

  4. Once we receive your payment and email , we send you a confirmation with the required number of course keys via email. Usually this takes 2-3 working days.

  5. You can pass on the unique course keys to your employees, one key per employee

  6. The course will be available to the employee under the My courses tab; and the employee needs to enter the unique course key provided to him to see the course

The validity of the course once activated will be 3 months

Technical Support

At times a computer’s configuration and browser settings cause it to have trouble with your course and internet experience. This is a document to help you through some basic requirements.

System Requirements

Our system runs on Windows , Mac and Linux using a modern browser (such as Chrome, Safari, Firefox, IE 11, etc.).

If you're using Internet Explorer for example, and you are having trouble, try these steps:

  1. Close all your IE windows and restart your computer.

  2. Open IE once the computer comes back up.

  3. Go to the Tools menu (you might see a gear icon in the top right corner of the browser window), then click on Internet Options.

  4. On the General tab, click the "Delete..." button in the Browsing History section.

  5. Be sure that there is a check mark next to only "Temporary Internet files and website files" and "Cookies and website data." Then click the Delete button at the bottom.

  6. When the temp files are deleted, log back into your course and check that it's working correctly.

Some Useful Tips

  1. Your pop-up blocker may be causing an issue. Try adding www.training.cholarisk.com to the pop-up blocker exceptions list or disable all pop-up blockers you have.

  2. There could be a problem caused by toolbars enabled in your browser. The easiest way to fix this problem is to disable any questionable toolbars from the Tools/Extensions/Add-ons menu.

  3. The course may have "timed out" due to inactivity with the server. Be sure to log out of the course if you are going to be away from the computer (no activity in the course) for 15 minutes or longer. Log back in to your account and launch the module again. You should be able to advance up to the point where you left off.

  4. Some courses may require Flash player to be built in, so we recommend that you use Google Chrome which has an inbuilt flash player

  5. Be sure to check your login credentials before you login to our site, ie. You are using your own Member ID and password.



Some other useful tips to consider, if you are not able to access our site or course...

Try restarting your computer. If you have any Windows updates that are waiting to be installed, allow it to do so at this time.

At time a Firewall set up on your machine or not having appropriate administrative privileges may prevent certain sections or courses from launching in your browser. Get technical help to resolve this. Perhaps you could try accessing the site from a different computer.

As always, don't hesitate to call if you need further assistance: 044-30445625 or email jollyr@cholams.murugappa.com



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